Privacy Policy
How Black Diamond Interiors collects, uses, and protects your information.
Information We Collect
We collect information you provide directly to us, including:
- Name, email, phone number, and ZIP code (when you create an account or submit a form)
- Billing and shipping addresses
- Project details, measurements, and uploaded files
- Order and payment information (processed securely — we do not store full card numbers)
- Communications with our team
How We Use Your Information
- Process and fulfill your orders
- Provide design support and quotes
- Communicate about your account, orders, and projects
- Verify Trade Pro applications
- Send order confirmations and status updates
- Send marketing emails (with your consent — unsubscribe anytime)
- Improve our products and services
Information Sharing
We do not sell your personal information. We share information only with:
- Payment processors (for secure payment handling)
- Shipping and freight carriers (for delivery)
- Cabinet suppliers (for order fulfillment — product and shipping details only)
- Service providers who help us operate our business (email, analytics)
Data Security
We use secure, encrypted connections for all payment processing. Payment information is handled by certified payment processors — we never store full card numbers or sensitive payment details on our servers.
We do not send internal costs, margins, supplier notes, or admin-only information to analytics platforms or third parties.
Your Rights
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your account and data (subject to legal requirements)
- Opt out of marketing emails at any time
- Request a copy of your data
Cookies
We use cookies and similar technologies to operate our website, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
Contact Us
For privacy questions or requests, contact us at jessop@builtbyblackdiamond.com or 701-609-9187.